How Lee’s Faith In Hearing Healthcare Was Restored

How Lee’s Faith In Hearing Healthcare Was Restored

“I found South Sound Audiology, and EVERYTHING THEY DID made my success with hearing aids possible.”

Like most people, Lee did not realize the extent of her hearing loss before visiting South Sound Audiology.

“I only got tested because my husband was getting out of the service, and I needed to do whatever was necessary before we lost that benefit. I hated finding it out because the very thought of wearing hearing aids made me feel…old! I was in my early 50s at the time.”

Not only did Lee have this huge stigma of hearing aids creating a barrier between her and getting the help she needed, but she also had a poor experience with hearing aids in the past.

“Previous experiences with getting hearing aids was a dismal failure. I did not get enough support in learning how to wear them, or what I was to expect, or how to adjust to them, or the need to go back to have them recalibrated as I got used to them.”

“So, the first time I got hearing aids, NONE of that happened for me, and I quit wearing them after 2 weeks and never wore them again.”

“I found South Sound Audiology, and EVERYTHING THEY DID made my success with hearing aids possible.”

Lee’s faith in hearing healthcare was restored after visiting Julie. She describes the office as quite caring and professional.

“I truly needed hearing help (didn’t know how much until she showed me what I was missing in my day-to-day life!), but I knew the failures of trying the first time. Julie did almost everything differently than had been done before because after she listened to me. She KNEW what had failed the first time and told me why…”

“From that moment on, I knew hearing aids would work this time for me.”

Since the hearing aid fitting with Julie at South Sound Audiology, Lee realizes the true value of her hearing aids – not the cost of the devices but the ability to effectively communicate with her loved ones.

“I realize I cannot hear enough to understand what people are saying sometimes. It isolates me from my grandchildren, my family, and friends. I hate it when I can’t hear them! I have returned home to get them when I’ve forgotten to put them in and I’m on my way to a meeting or something. I KNOW I will miss much of what is said if I don’t have them in. Not worth going without them!”

Lee also expresses a very important point that not many people realize until they visit a hearing care professional for a hearing assessment. Her advice to anyone currently considering hearing treatment is to “Go… you literally do not know what it is you are unable to hear and how much you are missing in your day-to-day living, not to mention how hard it makes it for someone around you to deal with your hearing loss.”

- Lee G.

Your Story Matters

Better hearing changes lives—see how it’s helped others!

Be inspired by real patient experiences or share your own journey with us. Your story could help someone else take their first step toward better hearing!

Mon-Fri: 9:00am - 5:00pm Sat-Sun: Closed

Walk-In (Mon): 9:30am - 11:30am | 1:30pm - 3:30pm

Your Story Matters

Better hearing changes lives—see how it’s helped others!

Be inspired by real patient experiences or share your own journey with us. Your story could help someone else take their first step toward better hearing!

Mon-Fri: 9:00am - 5:00pm Sat-Sun: Closed

Walk-In (Mon): 9:30am - 11:30am | 1:30pm - 3:30pm

Your Story Matters

Better hearing changes lives—see how it’s helped others!

Be inspired by real patient experiences or share your own journey with us. Your story could help someone else take their first step toward better hearing!

Mon-Fri: 9:00am - 5:00pm Sat-Sun: Closed

Walk-In (Mon): 9:30am - 11:30am | 1:30pm - 3:30pm

© 2025 South Sound Audiology. All rights reserved.

© 2025 South Sound Audiology. All rights reserved.

© 2025 South Sound Audiology. All rights reserved.