Why Patients Choose Us
9 Reasons Our Patients Choose South Sound Audiology
We truly believe that better hearing leads to a better life. We want that for each of our patients as well as every member of our community who is struggling with hearing challenges. Our patients choose South Sound Audiology for a variety of reasons, including:
1 – You Are Our Focus
2 – Our Broad Range of Services to Serve Your Needs
3 – You Benefit from Our Use of Advanced Technology
4 – Greater Diagnostic Accuracy Leads to Personalized Treatment
5 – We Commit to Providing You with Exceptional Follow-up
6 – Educating You Is Important to Us
7 – Serving Our Community Motivates What We Do
8 – We Earn Your Trust
9 – We Love What We Do
⋆⋆⋆⋆⋆
“She fixed the problem. I had wax in my ear so I went to a doctor to get it. It would’ve been better if she would’ve been able to remove that from my ear, but I understand it wasn’t in her field.”
Meet Your Team
Julie VanAusdal
M.S., CCC-A, Clinical Audiologist
Following the completion of her master’s degree, Ms. VanAusdal worked with a neuro-otologist in Anchorage, AK. While in this practice, she performed diagnostic audiology services, including intraoperative monitoring, and cochlear implant programming. In addition to diagnostic work, she provided her patients with solutions to their hearing challenges using hearing instruments and assistive listening devices.
She returned to Olympia, WA in 1995, working in a local ENT practice until 2007 where she continued to apply her expertise with hearing instrument fitting and aural rehabilitation to provide local patients with better hearing solutions in our community.
Since 2007, Ms. VanAusdal has operated South Sound Audiology, applying 35 years of education, experience, and expertise to provide hearing solutions to pediatric and adult patients in the greater Olympia community.
Rebecca Mooney
Audiologist
Rebecca has cared for the South Sound community as a hearing care professional for more than 30 years. She graduated from the University of Washington in 1988 with her master’s degree in audiology and then completed an internship with the VA in Seattle the following year.
Nearly two decades later, when the field of audiology transitioned to a doctorate, Rebecca earned her Au.D. (Doctor of Audiology degree) from AT Still University of Health Sciences in 2008.
Rebecca joined the South Sound Audiology team in September 2022 and thoroughly enjoys working with her patients and helping them to reconnect to the listening lifestyle they desire.
Sarah Hoy
Office Manager
Sarah grew up in North Thurston/ Olympia area and went to school at Batesin Tacoma.
What made her fall in love with audiology was the idea of helping people of all backgrounds, lifestyles, and interests.
While she mainly oversees accounts as an office manager, she also has a responsibility to ensure that every patient who walks through the clinic has a positive experience with South Sound Audiology.
Naturally caring, Sarah thrives at her role not only because audiology is her passion, but also because she loves to work alongside such driven people in a positive work environment.
Everyone cares so much about their role and it makes it a relaxing environment for anyone that enters the clinic.
Outside of work, Sarah loves to get involved in DIY projects, as well as hang out with friends and family, shopping, and watching football. In the summer, she also loves to swim!
Tyson Benner
Patient Care Coordinator
Tyson grew up and attended school in Washington.
His day-to-day responsibilities include answering incoming calls, scheduling appointments, following up on referrals, scanning and inputting documents and helping the audiologist and office manager with whatever they may need.
Tyson has had a strong interest in this line of work from a young age. His mother has always been hard of hearing, and going to appointments with her led him to this career.
He enjoys the atmosphere of the work environment and how kind, respectful, and helpful the staff are. He also loves helping people.
Outside of work, Tyson has a wife and 3 children that he loves watching movies, playing games, or traveling with.
Request a Callback
If you have a question, a concern, or you would like the advice of an expert – then we’re here to help.
Simply complete this form and we will call you for a friendly no-obligation conversation to answer your questions and offer our help.
Don’t want to wait? Call us at: (360) 464-9780
Patient Stories
Here’s How Charlotte Broke Old Patterns
We can certainly learn a lot from our loved ones.
Charlotte did just this after observing her grandmother’s hearing loss develop over time.
“My paternal grandmother had hearing problems, and I realized by watching her that she was unable to participate in, or understand, family conversations. She seemed so lonely. When I began to notice I wasn’t hearing everything or understanding everything people were saying, I didn’t want a repeat of my grandmother’s life.”
Michael’s Top-Notch Hearing Advice
“All hearing-impaired people need is a knowledgeable person with a plan that can give you back a measure of hearing that makes your life better.”
“I suffered SNHL, sudden sensorineural hearing loss. Literally, one minute I could hear, the next I was virtually deaf in one ear, with partial loss in the other. I was scared beyond measure.”
When Michael first recognized his hearing loss, it was an extremely troubling experience. Unlike many others whose hearing loss happens gradually, the sudden hearing loss he suffered changed his life.
Judy Had Nothing To Fear
“The aftercare was just as good as my first visit was with her.”
Unfortunately for Judy and many others who come to terms with their hearing loss, she felt like this was a sign of her getting old.
But at South Sound Audiology, we often say, “Hearing loss is a sign of a life well-lived” – be proud of the life that has gotten you this far.”
When it came to addressing her hearing loss, Judy’s main concern was making sure she got good hearing aids and a good professional that wasn’t going to sell her just any hearing aid.
Kathy’s Evolution With Hearing Aids
“I was certain I was working with a well-trained audiologist and was made to feel welcome and comfortable by the receptionist.”
When Kathy visited South Sound Audiology, she already had a lifetime of hearing aid experience behind her.
“I knew I had a high-frequency loss by age 30, but at that time, hearing aids were not sufficiently developed for me to benefit from wearing them, and no well-trained audiologist would fit me with them.”
Charlie’s Sound Advice For Anyone Considering Hearing Aids
“Wearing the aids has made my life much better.”
Before Charlie came to South Sound Audiology to address his hearing challenges, he had become tired of not being able to hear people talking and having to ask them to repeat themselves.
It’s extremely common for people to notice hearing challenges way before they address them, usually because hearing loss occurs gradually, and people develop coping mechanisms to live with the hearing loss.
How Nancy Is Happier Than Ever With Her New Hearing Aids
“It’s nice to know it doesn’t end when you put in your new hearing aids.”
Hearing loss often affects our loved ones just as much, if not more, than ourselves before we recognize the symptoms.
This was definitely the case for Nancy, as she explains, “I was outside with my husband working on the garden. He was frustrated that I couldn’t hear him. I didn’t realize how much I relied on watching someone speak to pick up on what they were saying. He was turned away from me.